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For emergencies during office hours our reception staff will dispatch or redirect a vet from our team to you as soon as they are able to contact the vet who is closest to you. The most common types of emergencies are accidents, wounds, colic and choke. Please note that it is helpful to be able to provide a location and phone number should your details at the time differ from those on our system. This will enable the vet to find you quickly and we can also put you in touch with the vet who is on their way to you should you need immediate advice on the situation.
Outside of office hours we have two vets on duty at all times. The mobile number provided on our out of hours answer message will be for the senior vet on duty. It will then be decided depending on your location which vet will attend or whether to meet you and your horse at the clinic depending on the problem.
Bourton Vale hosted a client evening at the Adlestrop Village Hall on Wednesday 1st Novewmber. The evening was kindly sponsored by Boehringer Ingleheim and was a huge success; allowing attendees to meet the new members of our team and have an introduction to a variety of topics.